• Grup Heracles


Privacy policy


When using this Website, the Applications, and/or when communicating electronically with GRUP HERACLES, S.A. through its web www.grupheracles.com; the personal data requested from the User are collected and processed.

The data supplied by the User will be incorporated into an automated personal data file, owned by GRUP HERACLES, S.A., which will be processed in order to provide the services requested by the User. The user authorises the automated processing of the personal data supplied, necessary for the provision of the agreed services, which is governed by this privacy policy.

The personal information collected from registered customers is stored in a database owned by GRUP HERACLES, S.A., which assumes the technical, organisational and security measures that guarantee the confidentiality and integrity of the information in accordance with the provisions of Law LQPD 29/2021, of 28 October, on the protection of personal data, as well as the Regulation on the Protection of Personal Data RGPD UE-2016/679.

GRUP HERACLES, S.A., through its website, will use the data supplied by the User internally to inform the User of services, products and publications that it may consider of interest to him/her.

The user accepts that their personal data may be transferred to other companies of the GRUP HERACLES, S.A. for the sole purpose of providing a better service, respecting, in all cases, Andorran legislation on the protection of personal data, and will not communicate this data to third parties, except when strictly necessary to manage and maintain the relationship with the GRUP HERACLES, S.A. or with prior authorisation from the user in particular.

In any case, your data will be treated with a level of protection in accordance with the applicable regulations on Data Protection and will not be subject to automated decisions.

The party responsible for the processing of the personal data provided by the User when accessing and using the Website and the Applications is GRUP HERACLES, S.A. with registered office for these purposes: Av. Conell de la Terra, 14-16 -AD700- ESCALDES-ENGORDANY (PRINCIPALITY OF ANDORRA). 

The legitimisation for the treatment is the legitimate interest of GRUP HERACLES, S.A. in maintaining the existing relationship with the User and, where appropriate, their consent. Therefore, GRUP HERACLES, S.A. collect and maintain your data as long as the relationship is in force and, where appropriate, the User does not revoke the consent given to the processing of their data. In any case, when the personal data is not necessary for the purpose for which it was collected and until it is definitively cancelled, it will be kept in blocked form.

Any registered user may at any time exercise the right to access, rectify, limit and, where appropriate, delete their personal data supplied on the website www.grupheracles.com, by writing to GRUP HERACLES, S.A. Av. Consell de la Terra, 14-16 -AD700- ESCALDES-ENGORDANY (PRINCIPALITY OF ANDORRA).

This communication may also be made by sending an e-mail to the address of our DPD – Berta Faura: protecciodades@grupheracles.com

The user undertakes to notify any change or modification of the personal data provided. Any loss or damage caused to the Website or to agents, to GRUP HERACLES, S.A. or to any third party through the communication of erroneous, inaccurate or incomplete information will be the sole and exclusive responsibility of the User.



All the contents of the Website and Application, understood to include, but not limited to, the texts, brands, photographs, images, icons, links, as well as its graphic design and source codes (hereinafter, the “Contents”), are the intellectual property of the GRUP HERACLES, S.A. or third parties, and none of the exploitation rights recognised by the current intellectual property regulations on the same may be understood to be ceded to the User, except those that are strictly necessary for the use of the Website and the Application.

The identifications, brands, names or distinctive signs are the property of the GRUP HERACLES, S.A. or third parties, without it being understood that access to the Website and/or Application attributes any right over the aforementioned identifications, names and/or distinctive signs.



THE OWNER acts with the greatest possible diligence to ensure that the data and information offered on its website is always updated, although it does not guarantee and is not responsible for the accuracy and updating of the contents of the website, reserving the right to modify these contents at any time. THE OWNER shall also not be responsible for the information that can be obtained through links included on the website.

The duration of the provision of the website service and services shall be indefinite. Notwithstanding the foregoing, GRUP HERACLES, S.A. reserves the right to interrupt, suspend or terminate the provision of the service of the website or any of the services that comprise it.

GRUP HERACLES, S.A. does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by:

The lack of availability, maintenance and effective functioning of the Website and/or its services or contents.
The lack of usefulness, suitability or validity of the Website and/or its services or contents to satisfy the needs, activities or specific results or expectations of users.
The existence of viruses, malicious or harmful programmes in its contents. o The reception, obtaining, storage, dissemination or transmission by users of the contents.
The illicit, negligent, fraudulent use, contrary to these General Conditions, good faith, generally accepted uses or public order, of the website, its services or contents, by users.
The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and sites available to users on the website.
The non-fulfilment by third parties of their obligations or commitments in relation to the services provided to users through the website.
Commercial relations with customers shall be governed by the general conditions that, where appropriate, are established by THE OWNER in a specific document for this purpose, or by the specific agreements that may be agreed with customers.



Use of this website implies full acceptance of the terms of this legal notice. Any possible conflicts relating to this website shall be governed exclusively by the law of the Principality of Andorra. All users of the website, regardless of the territorial jurisdiction from which they access it, agree to comply with and respect these clauses, expressly waiving any other jurisdiction to which they may be entitled.

All information and documentation available in languages other than Catalan on this website is provided for information purposes only. In the event of any discrepancy between the content of the version in languages other than Catalan and that of the original version in Catalan, the latter shall prevail.